Get you custom hats and more is so easy as following steps.

 order process


Already know what you need? Our skilled staff will walk you through the easy ordering process and  let’s get started on your project today!

Strict from sample to mass production ensuring everything is perfect as YOUR design

custom RICHARDSON hat free design

Free Design

Begin with an idea, sketch, picture or artwork. You can try with our free design services to get what you want

custom richardson hat sample

Sample Making

Then we start to make the physical samples according to the proof and send you by express, this process need approx. 7 days.

custom richardson hat production

Mass production

After sample approved by client we start to produce the bulk order exactly same as the approved Pre-production sample.


// Still have questions?

If you still have questions about our products, the process or anything else, just email us or fill in this form to send us your request details.


    Select the style you are interested in from our product catalog or maybe you have your own style drawing. Then you can send us the artwork better in Adobe Illustrator and save in .ai or .pdf format by Email or fill in this Request Form for further communication.


    One of our sales from service team will get in touch with you if they may have any questions or suggestions, so as to make sure your designs are tailored to your expectations.


    Once design details are finalized we calculate the price for you to decide if you would like to place a proto sample order.


    Our accounts team will send you an invoice for payment. Samples cost usually less than US$100. Upon payment being received, we will begin sampling on your proto, samples usually take 5-7 days to complete. Once it is finished we will send it for your approval and comments.


    After sample approval and order confirmation, our production line will start to production as the previous critical schedule which we confirmed with customer. Once production started there is a production flow chart will be used for every step of production from the material preparing to the end of production finished.


    For each order, a final inspection takes place after production is finished. We are proud to say that we work with the general inspection level II during our final inspection. This makes our standard AQL values as 0 for critical defects, 1.0 for major defects and 2.5 for minor defects.

    For higher quantity orders Our QC personnel carries out one (or more) in-line inspections in addition to the evaluation of production samples and final inspections to ensure production quality standards are being met.


    Usually our products will be delivered to North America by ocean freight. The delivery time is approx. 30 – 40 days including customs clearance and transport in North America. Of course we offer air delivery options for smaller quantities or very urgent projects.
    You can choose between air freight, Express service like DHL, FedEx, UPS and TNT. The delivery time is between 2–10 days including customs clearance and transport in North America. Customs clearance is handled by our specialized service provider for you when the delivery option DDP is chosen, and the goods will be delivered to your door or to your customer’s warehouse.

If you have further questions, you can contact us by filling the form below.