It can be extremely daunting trying to negotiate complex business issues when communication is so difficult. For example your supplier’s samples totally different with what you’ve confirmed,or the mass production packing details not exactly same as it in your contract. And even worse the Logo print on the hat ribbon are wrong for your mass production order… All of those are because of lacking communication during the job processing. To get around this problem,customer can always ask our contacts for the skype /whatsapp number and chat online. We are more than happy to talk with our customer in case of urgent things and to be solved instantly.Also an email will be sent as a record after online talking.
Unreasonable price raising is really a headache and will lose your sleep after you sign a contract with a supplier . Because everything confirmed and your profit also be locked at such percentage,however the supplier come to ask for a price rising . And for us as we are always considering long term relatioship with our customer,so we will never request a unreasonable price-raising with our customer.
Low quality issue including Cosmetic defects,Damaged items,Wrong colour/size,Functional defective items,Substandard material or components,Transportation damages,Substandard packaging for the products etc. These issues on quality mainly come with 2 causes : Cause A – Misunderstanding between the supplier and the customer Cause B – The supplier is cheating the importer quality As state in the point 1 if the importer choose a trustworthy supplier like us do well in communicating ,then these quality issue will be not existing.
Almost customers have their schedule on the goods importing from China,always the preparing time is 2-3 months.That means 80-90 days before they are preparing to contact the supplier for the coming orders .Even if the order is in a big volume scale then 2-3 months maybe not enough.There 2 main factors maybe lead to a delay of shipment :
Factor A – Without communication and careful following-up schedule ,the supplier can not finish the products on time. Factor B – Even the products finished on time,but they are not familiar with the export procedure and they don’t know how to do the paperwork with customer assigned forwarder,for example they forgot to book the vessel space one week before ETD with the forwarder,they forgot to send ISF(Import Security Filing) to the CNEE and confirm with CNEE 48 hours before the ETD .
So when you are working with us ,these problems will be disappeared based on our strict following-up schedule and experienced team rendering in this area more than 10 years.
Sample was confirmed in a high standard of quality, but for bulk it turns to be significant different than those samples, why this happen, most of this issue comes from lack of experiences from the sales team when communicate with the buyer, for samples the client demand on a high standard, the sales want to get the order and arrange sample in a high standard, but they did not considering the bulk production. Which will totally make orders fail in the end, even probably the sampling is successful in some way.
– When customer dont have a finished drawings,Only with the initial idea and artwork our factory engineers can help customer make graphic mock-ups with your logo, these mock-up also evaluated by our plant production manager so as to check its possibilities for production,then we send these images or drawings to customer for approval. – If customer provide finished drawings, then we will have the plant production manager check the drawings for technical feasibility,if required modification our designer will adjust them in consultation with you.
If customer need a customized size of hat so we have to set-up new hat molding . it always take 2-3 weeks on the complexity of the tooling.Then customer can choose the color of the hat and ribbon ,so we will start sampling accordingly.Always take 6-7 days for a pre-production sample.
After our sampling room finished the first set of products which made from the new mold are the pre-production samples (PPS). Our QC will check them thoroughly, and after that we will send you 1-2 PPS for approval. We are glad to receive your feedback once you have received the pre-production sample.If some minor changes are required,we will inform the factory and they will produce new pre-production samples. Minimal running changes could also be done at the beginning of mass production and our QC team will check these on the production samples or with an in-line inspection.
After sample approval and order confirmation,our production line will start to production as the previous critical schedule which we confirmed with customer. Once production started there is a production flow chart will be used for every step of production from the material preparing to the end of production finished. The production flow chart just like this one below –
For each order, a final inspection takes place after production is finished. We are proud to say that we work with the general inspection level II during our final inspection. This makes our standard AQL values as 0 for critical defects, 1.0 for major defects and 2.5 for minor defects.
Level II inspection levels are typically used for retail goods, and therefore it is a more stringent standard than the one typically used for promotional products (0 for critical, 2.5 for major and 4.0 for minor defects). We take this more stringent approach to inspection because we value getting things right the first time around.
For higher quantity orders Our QC personnel carries out one (or more) in-line inspections in addition to the evaluation of production samples and final inspections to ensure production quality standards are being met.
Usually our products will be delivered to North America by ocean freight. The delivery time is approx. 30 – 40 days including customs clearance and transport in North America. Of course we offer other options for smaller quantities or very urgent projects. You can choose between air freight, Express service like DHL,FedEx,UPS and TNT. The delivery time is between 2 – 10 days including customs clearance and transport in North America. Customs clearance is handled by our specialized service provider for you when the delivery option DDP is chosen, and the goods will be delivered to your door or to your customer’s warehouse.
SOLVE THIS PAIN POINTS WITH CNCAPS
These Are The Keys Of Our Success
Direct Factory Price
When you work with us you will get direct factory bottom price for your hats and caps
You'll be more competitive
We are direct factory supplier, which make your business more flexible and low price when purchasing, more cost and energy saving for you.
You can get one year product quality guarantee from CNCAPS after receiving goods.
Each product must be inspected by our inner QC team ,or also welcome customer appointed a 3rd party for goods inspection during production or before delivery.
A critical path schedule will be listed before ordering, So you can have a forecast
We know your time is limited and costly – we significantly reduces the time required by you to source, order and manage the processes required to meet your needs.
Our dedicated corporate sales team will provide 7x24 service for you. Always standing by.
7x24 Service a week
Working with CNCAPS, A dedicated corporate contracts team deals with all of your company’s questions ensuring you get the answers that you need
WHAT WE FOCUS ON
Time/price/quality Triangle Management
For years we focused on how to balance these three factors (price,quality & delivery time) for every chance of business. Our mission is to help you adjust the triangle factors so as to have a long-lasting relationships with your clients, same as what we treat with our customers.
OUR EXPORT TEAM
Working With Passion
When you work with CNCAPS, you work with a team of passionate, creative marketers who are all singularly focused on your hats manufacturing, making a difference for you and your customers.
We have a variety of custom embroidery options available for personalized hats. there are several choices available:
3D puff embroidery: This technique makes the design on the hat appear raised and three-dimensional, which can be a great way to add depth and texture to your design.
Flat embroidery: This is the most common type of embroidery and involves stitching the design directly onto the hat. It’s a great option for simple designs or text.
Applique embroidery: This technique involves stitching a piece of fabric onto the hat and then embroidering over it. This is a great option if you want a more complex design or if you’re looking to achieve a specific look or texture.
Metallic thread embroidery: This is a great option if you want your design to stand out and make a statement. Metallic thread can add a lot of sparkle and shine to your design.
Glow-in-the-dark embroidery: If you’re looking for something unique and eye-catching, glow-in-the-dark embroidery may be the way to go. This type of embroidery uses threads that glow in the dark, making your design visible even in low light conditions.
When choosing an embroidery option for your custom made hat, it’s important to consider the level of detail in your design, the size of the design, and the color scheme you want to use. Additionally, you should work with a reputable embroidery provider who uses high-quality materials and equipment to ensure that your finished product looks professional and lasts a long time.
Here are some alternative printing methods for designs that cannot be done using embroidery:
Direct-to-Garment Printing: DTG printing uses specialized inkjet technology to print your design directly onto the headgear. It’s best for full-color designs or low-volume orders.
Heat Transfer Vinyl: HTV involves cutting your design out of a special vinyl material and then using heat and pressure to transfer it onto the headgear. This is a great option for small orders or designs with multiple colors.
Screen Printing: Screen printing involves creating a stencil (or “screen”) of your design and then using that stencil to apply ink onto the headgear. This is a popular option for high-volume orders and designs with fewer colors.
Dye Sublimation: Dye sublimation involves printing your design onto a special paper and then transferring the ink onto the headgear through heat and pressure. This is a popular option for all-over printing and full-color designs on polyester or polyester-blend fabrics.
Vinyl Transfer: Vinyl transfer involves cutting out your design from a special vinyl sheet and then using heat to transfer the vinyl onto the headgear. This method is best for small runs of simple designs or text.
Patche is another popular decoration method for a custom hat making, here are some options:
Embroidered patches: These patches are made by stitching a design onto a piece of fabric. They are a popular choice for custom headgear because they can reproduce complex designs with high accuracy.
Woven patches: Similar to embroidered patches, woven patches are made using a loom rather than a sewing machine. This results in a flatter texture and a more detailed design.
Leather patches: Leather pathes are made from genuine leather and can be debossed or embossed with logos or text for a classic, high-quality look.
Rubber patches: These are patches made from flexible rubber material and can be molded into almost any shape or design.
PVC patches: These are similar to rubber patches, but they are made from PVC material. They are also waterproof and durable.
Printed patches: Printed patches use a digital printing process to transfer the design onto a piece of fabric. They are a cost-effective option for producing larger quantities of patches with full-color designs.
Chenille patches: Chenille patches use fuzzy yarns to create a raised design with a soft texture. They are often used for letterman jackets and varsity-style headgear.
Applique patches: These are patches made by layering different pieces of fabric together to create a design. The design is then sewn onto the headgear.
Metal patches: These are patches made from metal material and can be stamped or etched with a design.
Rhinestone patches: These are patches made from rhinestones or other small gems and can be arranged in a design on the headgear.
Brand Logo Tag: Create a hanging tag that prominently displays your brand’s logo. Keep it clean and simple to make your brand instantly recognizable.
Minimalist Tag: Opt for a minimalist design with clean lines and a focus on typography. Use a sleek font and neutral colors to convey a modern and sophisticated look.
Vintage-Inspired Tag: Design a tag with a vintage or retro aesthetic. Use distressed paper, aged textures, and vintage-inspired fonts to give a nostalgic feel that aligns with your brand’s style.
Eco-Friendly Tag: Show your commitment to sustainability by using eco-friendly materials like recycled paper or organic cotton. Include a symbol or text highlighting your brand’s eco-conscious values.
Informational Tag: Make your tags informative by including essential details such as fabric composition, care instructions, or country of origin. This helps customers make informed decisions and reinforces your brand’s transparency.
Artistic Tag: Collaborate with a local artist or graphic designer to create custom artwork for your tags. This adds a unique and artistic element that sets your brand apart.
Interactive Tag: Engage customers with interactive tags. For example, include a QR code that leads to exclusive content or promotions, or incorporate a scratch-off area that reveals a hidden message or discount.
Embellished Tag: Add embellishments like foil stamping, embossing, or raised textures to your tags. These extra details create a luxurious and high-end feel for your brand.
Luxury Tag: Create a high-end look by using premium materials like embossed leather or thick cardstock. Add foil accents or metallic finishes for an added touch of luxury.
Custom tissue paper: Custom tissue paper can be used to wrap clothing items and add a personalized touch to the packaging. It can be customized with your brand’s logo and colors.
Custom drawstring bags: Custom drawstring bags can be used to package clothing items and provide a reusable option for customers. They can be customized with your brand’s logo and colors.
Compostable mailers: Compostable mailers are a sustainable option for shipping clothing items. They can be customized with your brand’s logo and are a great way to showcase your brand’s commitment to sustainability.
Sustainable boxes: Custom boxes can be used to package clothing items and provide a unique unboxing experience for customers. They can be customized with your brand’s logo and color.
Custom tote bags: Custom tote bags can be used to package clothing items and provide a reusable option for customers. They can be customized with your brand’s logo and colors.
Winter-themed packaging: Winter-themed packaging can be used to create a festive and memorable unboxing experience for customers during the holiday season.
Minimalist packaging: Minimalist packaging can be used to create a simple and elegant unboxing experience for customers. It can be as simple as using your brand’s logo on kraft cardboard.
Our direct manufacturer price could be your competitive strong point when compete with others.
Lightning Fast Turnaround
We know you need it yesterday, So don’t worry, rest assured we’ve got you covered without any delay!
Free Design & Samples
Everyone deserves a great design, regardless of their budget. That’s why we offer free service to help businesses achieve their design goals.
CNCAPS, a creative and dedicated group of team who dedicated to provide a one-stop solution on custom items manufacture and export. In 2006 we set our own factory out to make the perfect custom headwear and home decors. Since then we served 900+ wonderful customers from 60+ countries. [more]